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Country Roads Antiques and Gardens

After having a store in Old Towne Orange for almost twenty years, we are excited to now be able to make our great "stuff" available to everyone by selling at "CR Online"! We still have the store, but now for those of you that live out of the area that love all of our stuff, you will be able to purchase our great merchandise from the comfort of your own home or office by shopping online! We are very excited to be able to now let everyone enjoy this shopping experience courtesy of Country Roads!

Customer Service

For any of you that have shopped at our store in Old Towne, Orange CA, you know that customer service is our top priority here at Country Roads! We've tried to set up a website that is easy to shop from without much confusion. You are allowed to browse our store until your heart is content and purchase some of our great stuff from a site that is not only easy to navigate but safe and secure as well! Our website is pretty simple. You just click the "add to cart" button and your purchase goes straight to your shopping cart. You may note on some of the items, depending on size and weight, may have additional fees because of size or weight or may need some special handling to ship them to you. But no worries, this will be noted on the selected item as you shop. After you have shopped until your heart is content, you will be directed to take your items to our "checkout" area and begin the process. We utilize Paypal but you can also mail checks directly to us at: Country Roads 204 W.Chapman Orange, CA 90815! After your check has cleared, we will ship your order immediately! Please note, that "ALL SALES ARE FINAL". So make sure this is "really" what you want because we can't refund any merchandise once you have submitted your order. Once you hit the "place order" button, it belongs to you. If you have any questions, you can give us a call at 714.532.3041. Our hours are 10am to 5pm daily Pacific Standard time. If you choose to, you can also pay by credit card over the phone as well.

Measure Carefully

As noted above, all sales really are final. You can't change your mind, you can't decide you just don't want it anymore, because once you've submitted your order it belongs to you. Be sure on the larger pieces of merchandise that you measure very, very carefully. If you have made a mistake you will still have to keep the item. There is NO way we can take it back, we cannot give you a store credit, the sale is final with no refunds.

Delivery

One of the things that Country Roads prides itself on is customer service. Because of this, we will do our best to get your merchandise shipped to you in a timely manner. Your merchandise should be shipped no later than three to four days after you have ordered it. For larger items that need to be shipped we use a freight company. They will deliver your order to you most likely in a box, pallet, etc. We know that these items may be too big for you to bring into your own home or office by yourself. Please make arrangements with a friend or neighbor to help you get your order inside of your home. The freight company will not do this for you, sorry. If you live near our store, you may want to call us after you have placed your order and come pick it up at the store. Our phone number is 714.532.3041. We welcome local pick up.

Payment Options

As mentioned above, CR Online gives you the choice of using PayPal, mailing us a check, and if you like you are able to call us and use your credit card over the phone. If you live in the area, we always welcome cash if you choose to stop by Country Roads and utilize that method of payment.

Sales Tax

We are required to charge 7.75% sales tax on all orders placed or shipped to California.

Return Policy

Unfortunately, we are unable to have any items returned. Please note that "ALL SALES ARE FINAL". There is no store credit, no exchanges, and no refunds of any kind. Once you have placed your merchandise in your cart and paid for the item it is yours. Please note there are no exceptions to this policy.


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